Safeco

Car Insurance
When it comes to car insurance policy at Safeco, it is not similar to other insurance companies, as Safeco doesn’t have a direct connect with its customers and everything is sold online through the help of its thousands of independent agencies and agents throughout the country.
3.9
out of 599 user reviews

Insurance Coverage

If you want to avail a Safeco car insurance quote, then you need to contact an independent agent or an agency to know more about the policy. The parent company for Safeco is Liberty Mutual group, considered to be an insurance giant and one of the seventh-largest auto insurance providers in the country.

Although the quote for you car insurance can be availed online, your policy will be ultimately finalized only if the hands of an independent agent or an agency. They will contact you at the earliest to explain about the various features of the policy and also to clarify all your queries about the different features and benefits available with the policy. One factor that concerns many customers is that the premium rates are on the higher side with Safeco, as it is agent-driven and obviously the commission to the agents and his services is also added to your premium rates, whereas other insurance companies have a direct-to-customer relationship and hence there is no way for any addition of commission in your premium rates.

No matter what kind of car you drive, whether it is a sedan, minivan, SUV, station wagon, hybrid or a pickup truck, you can pretty much sure that a Safeco car insurance will cover all your requirements and you’ll be set to a personalized coverage policy. And the Safeco car insurance reviews have been fairly positive among customers.

Coverage Options

Safeco is one of the agents driven car insurance websites that provides a comprehensive policy that covers all the basic features along with liability protection and other options mandatory in some states. It also provides special coverage options that help you provide all kinds of coverage against any breakdown or repair on the road to accident forgiveness, gap coverage and emergency accident package etc.

Accident forgiveness:

Safeco rewards you for safe driving and if don’t have any accidents for a certain period, Safeco will not raise your rates when you meet with your first accident after that regulation period.

Diminishing deductible:

Provides options to deduct $100 up to a maximum of $500 from your premium rates if you haven’t filed a single claim yet.

Along with the standard coverage options, you can add some special coverage options including:

Personal property coverage:

Provides coverages against all kinds of damages caused to your belongings when involved in an accident or if it gets stolen from your vehicle.

Emergency assistance package:

It provides coverage along with roadside assistance and personal property protection that can cover your expenses up to $100 and up to $500 for your food, lodging and transportation needs if you are involved in any kind of accident in a location that is 25 miles away from your home.

Gap coverage:

In the situation where your car gets totaled or stolen, Safeco comes with this coverage option that helps you in paying the difference amount left on your car loan or lease and the value of your car.

Electronic key and lock replacement:

All kinds of electronic ad key, remote control pads and locks are all protected with this coverage option.

Custom equipment coverage:

All equipment that was installed after your car has come from the dealership is not covered in the basic policy and you need to take this coverage option to protect all your custom equipment like the audio systems, custom engine, custom wheels, murals, and decals.

Pet coverage:

Provides coverage option for all your veterinary expenses or death benefit if your cat or dog is injured or dies in a collision.

Affordability

One of the prime factors that help the customers decide whether they can go for an insurance company is the price being offered for the insurance policies. It is this affordability factor that determines how much companies approach the company to sign up for a policy.

And based on a review of Safeco’s pricing policy by comparing with many other car insurance companies. We can provide 3/5 stars, as it the pricing is not much affordable when compared to other companies.

Customer Satisfaction

Customer Satisfaction Rating: 
3.7
out of 599 user reviews

Another factor that determines the customer base is the level of satisfaction a company can provide to its customers in terms of pricing, account setup, customer support and settlement claims etc.

Based on the analysis of these factors, Safeco is considered to be slightly behind as the Safeco car insurance policy rates are slightly on the higher side.

And Safeco Insurance ranks 3.7/5 stars in terms of customer satisfaction.

Survey Review Data

Financial Stability

Financial Stability Rating: 
4.2
out of 599 user reviews

The financial stability of the company defines the time with which the claims are settled and since Safeco has very good financial record and according to A.M. Best, a financial rating agency, it is considered to be financially strong and the claims are processed and settled quickly.

According to reviews from many credit rating companies, Safeco has been provided 4.2 / 5 stars.

Contact Info

Website: 
https://www.safeco.com
General Phone Number: 
1-800-332-3226
Customer Service Phone: 
1-877-762-3101

175 Berkeley Street, Boston,

MA 02116